We’re on the lookout for Summer Stylists to join our team of brand representatives in our Edinburgh Showroom to support our busy spring summer period!
Our Stylists are our biggest fans, and through your passion for promoting happiness, you’ll use this space as a platform to engage our visitors in a truly unique experience, telling the IOLLA story through every interaction.
At IOLLA, we work differently; we have an understanding that every member of our community will strive for excellence and be an ambassador in bringing the IOLLA values and mission to life. Our mission is for our customers to look and feel great!
About the Role:
Customer Experience - Our stylist role plays a key part within the showroom team. We measure the success of our showrooms first and foremost on the experiences they generate for our people and our community of customers. You will your team to deliver a world class service, maintaining our NPS score of 92.
Optics - You will help our customers with all things optical - from understanding their prescription to helping them select frames that best suit their needs (whilst looking great at the same time!). Our stylists learn all things aftercare, too - truly offering a seamless customer experience.
Knowledge sharing - We are one team at IOLLA. You will always be looking for opportunities to share your knowledge with your team - we champion collaboration.
Culture - Nothing is a spectator sport in IOLLA, every single team member plays an integral role in maintaining and supporting a positive and collaborative team culture.
We can’t wait to hear your story and look forward to meeting you!