Retail Store Manager

We are delighted to share an amazing opportunity! Due to internal progression, we are excited to be recruiting for an experienced retail and people focused manager to join our incredible West George Street team, in the heart of Glasgow! Our Retail Store Manager will lead our West George Street team and community.

What you'll do

• Play the leading role within our retail store team, working collaboratively with our Assistant Managers and Stylist team to drive sales, customer experience and operational excellence.

• Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer, every day. Be passionate about delivering outstanding customer service; from welcoming a new customer to styling them into their perfect pair! Inspire and motivate your team to show up and deliver every day.

• Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally.

• Be the local community face of IOLLA! You will represent IOLLA and play a key role in growing our IOLLA community in Glasgow city centre.

• Seek local community opportunities for partnership - with everything from local influencer partnerships to local groups and businesses to build relationships with.

• Contribute to brand development by providing local insights, trends and overall opportunities.

• Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard at all times.

• Lead your management team to effectively manage all aspects of day to day operations; from stock management to Health & Safety.

Join our team because:

• You have at least 1 years experience as a retail manager, and have worked in a high volume, fast paced environment overseeing a large team

• You are self motivated and understand the importance of leading by example

• You have a passion for style and keeping up to date on key seasonal trends 

• You are a driven individual with a passion for people and delivering stand out brand experiences, with the ability to drive high standards within a team

• You have a spectacular ability to build great working relationships both internally and externally 

• You can drive performance and results and are organised and strategic in your approach

• You thrive working in a team and can work independently, too

• You take ownership for your own learning

What you'll get:

• A competitive salary.

• Excellent training, including all things optics!

• Discretionary reward and bonus each month

• Enhanced annual leave with service 

• Annual leave purchase scheme

• Private healthcare

• Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!

• Complimentary eyewear 

• A generous friends and family discount

• To work for a brand who are proud to be a Real Living Wage employer

This role is based in our IOLLA West George Street showroom, Glasgow city centre.